24/7 MONITORING

Network Operation Centre

24/7 proactive monitoring, incident management, and support from our Cyberjaya facility.

24/7
Hours
99.99%
Uptime
15min
Response
100+
Devices

Our NOC

Staffed 24/7/365 by certified network engineers, our Network Operations Centre (NOC) in Cyberjaya uses industry-leading monitoring tools to detect, diagnose, and resolve issues — often before you notice them. We provide multi-tier support with defined escalation paths and SLA-driven response times.

NOC Services

👁️

24/7 Monitoring

Continuous monitoring with real-time alerts across all links and devices.

🚨

Incident Response

Structured incident management with defined escalation paths.

📊

Performance Reports

Monthly reports with bandwidth, latency, and uptime analytics.

📝

Change Control

Coordinated maintenance windows with stakeholder communication.

🔒

Security Monitoring

DDoS detection, anomaly analysis, and security event management.

🤝

Remote Hands

On-site support coordination across all connected data centres.

Need Expert NOC Support?

Get 24/7 monitoring and incident management for your network infrastructure.

Contact Our NOC Team